The processing of your personal data is primarily carried out to fulfill a contract or to carry out pre-contractual measures (Art. 6 para. 1 lit. b DS-GVO), as we cannot prepare, conclude or fulfill a contract with you without this data. Furthermore, the processing is carried out to safeguard our legitimate interests or those of third parties (Art. 6 para. 1 lit. f DS-GVO), in particular for the purpose of website security, debt collection management, direct marketing in analog and digital form, customer retention, statistical evaluation, and improvement of our service offerings and their quality (see point 6 for the right to withdraw consent).

We will only process your personal data to the extent permitted by the DS-GVO. Your personal data will generally not be transferred to third parties. If, for example, a transfer to third parties should be necessary for the fulfillment of the contract, this transfer will be made in accordance with the provisions of the DS-GVO. In this case, we ask you to also consider the data protection policies of these third parties, as these may also be applicable. The exception to this is the use of data for statistical and similar purposes, but in this case, no personal data, but only anonymized data is transmitted, which does not allow the identification of a natural person and cannot be assigned to a specific natural person (see also points 8, 9, 10).

The protection of your personal data is ensured through organizational and technical measures, such as protection against unauthorized access and technical data security precautions.

However, please note that despite these efforts, it cannot be entirely ruled out that data you disclose over the internet may still be viewed and potentially used by others. Therefore, we cannot assume any liability or responsibility for errors in data transmission or unauthorized access by third parties (such as hacker attacks, spyware, malware, etc.).

Subject to any legal obligations of confidentiality, you have the right to obtain information about your stored personal data, their origin, the purpose of processing, and, where applicable, the recipients of this data at any time. Furthermore, you have the right to request the correction, transfer, restriction of processing, blocking, or deletion of your personal data if it is incorrect or the basis for data processing no longer applies. You also have the right to object to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR ("legitimate interests").

We ask you to direct any such requests to one of the contact options / contact persons listed in our website's imprint.

We would like to point out that any objection does not affect the lawfulness of the processing of personal data based on other legal bases under Art. 6 GDPR.

If you believe that the processing of your personal data violates applicable data protection laws or that your data protection rights have otherwise been violated, you have the right to file a complaint with the competent supervisory authority (pursuant to Art. 77 GDPR).

To tailor the website to your needs and gather certain information, we use various technologies, including so-called cookies. Cookies are used to simplify internet usage and communication.

Cookies are small text files that our website sends to your browser and are stored on your computer as an anonymous identifier. The purpose of these cookies is, for example, to better control the connection during your visit to our website and to provide more effective support when you return to our website. Without this temporary "buffering," some applications would require the user to re-enter previously entered data. A cookie only contains the data that a server outputs and/or the user enters on request (e.g., structure: information about domain, path, expiration date, cookie name, and value). Cookies, therefore, only contain technical information and not personal data. Cookies cannot spy on the user's hard drive, cause damage, or do anything similar.

The following types of cookies may be used:

• Session cookies: These are automatically deleted when the internet browser is closed.
• Persistent cookies: These remain stored on your computer for a specified period of time, which depends on the stored expiration date.
• Third-party cookies: These may include cookies from various social media platforms (such as Facebook, Twitter, YouTube, Instagram, Pinterest, Flickr, etc.) or other internet service providers (such as Google). These cookies collect information such as duration of stay, page views, movements via links, etc. They are used, for example, to display certain advertising content resulting from search histories, visited websites, and the like. We cannot read these cookies.

If you wish, you can generally suppress the storage of cookies (or certain types of cookies) via your web browser or decide whether you want to be notified of storage or not. However, not accepting cookies may result in some pages not being displayed correctly or limited usability.

The website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the platform. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

If IP anonymization is activated on the website/platform, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website/platform, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. Google will not associate your IP address transmitted by your browser as part of Google Analytics with any other data held by Google.

You can prevent the storage of cookies by adjusting your browser software settings; however, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under this link.

Google offers the ability to opt-out of the Google Analytics service altogether. Please visit the corresponding Google web page for this purpose.